Absolutely. Ugo Basile is committed to customer support and offers training resources, manuals, and technical assistance to researchers using their equipment. Researchers can reach out to their support team for guidance and assistance.
Optional Extended Warranty (UB Care)
In addition to the one-year Regular Warranty and in addition to the one-year product registration extended warranty, Ugo Basile offers an Optional Extended Warranty that extends the warranty period for the product for additional one or two years called “UB Care12”/“UB Care24”. Customers may purchase the “UB Care” at the maximum of 3 months after buying. For more detailed information, please contact your local representatives.
